Emergency room

After spending an afternoon and evening in the hands of healthcare due to bike crash and resulting fracture in the arm, i started thinking on how this is similar to development and test.

The scenario.

I am biking home from work and colliding with a pedestrian resulting i a short flight and a stiff and throbbing arm.

Defect report was raised to “first line support” and providing scenario and symptoms. The initial investigation showed that it most likely was nothing serious and rest was prescribed.

So a minor defect and nothing that needed to be re-written or was a show stopper.

A few days later the arm still was not better so a new call to First-line was made and as the symptoms had changed slightly it was decided that a doctor should look at it.

The minor defect now re-appeared, and was re-opened, but in a slightly different way and a little different outcome.

Finally arrived at the doctors office and was meet by the nurses who made an initial investigation and decided that x-ray was needed. This was done and the images show to the doctor.

Investigating the defect to find the seriousness of it.

Quick meeting with the doctor confirms the fracture and a cast is needed

Product owner checks the defect and decides it needs to be fixed.

Once again meeting the nurses and getting a cast. Information on what to think about and how to handle the cast.

Defect fix information and a workaround provided by the developers. Final fix to be delivered in one to two weeks.

Conclusion

It is important to verify the defect, can it be recreated, and if so will it affect more than one area. A minor defect in one system might affect another part and then become a major.

So remember to test around the defect, as they tend to live in groups